Open Forum
Training agenda.
Module 1: Introduction
Pre-test Assessment.
Introduction to CSI and the Trainer.
Training Purpose and Objectives.
Module 2: Foundation
General Protocols for CPS and key definitions.
Child abuse and neglect vs. poor parenting and poverty.
Mandated reporting requirements (CPS and Law Enforcement).
Investigative parties (CPS, Law Enforcement, and Forensics).
Youth disclosures and the role of active listening and understanding.
Who, when, where, and how?
Frequency, duration, and severity.
Access to the perpetrator.
Processing the concern and preparing to report.
Disclosures and observations.
Speculation and biased accusations.
Gather all relevant information before reporting.
When to address concerns with PRFCs first [examples].
Co-reporting (with all informed parties).
The importance of making single/comprehensive reports.
Have contact information prepared.
Module 3: Reporting
Current report format and structure (demographics, mandatory questions, etc.).
Time-sensitive reporting (15 minutes).
Follow the process (listen, then speak).
Avoid unnecessary conversation and details (maximize efficiency).
Report the concern and then disconnect.
Safety review process.
Data collection and analysis.
Child welfare history search and review.
Identifying the allegations based on reported concerns.
Disposition (assign or screen-out).
Status-checks and follow-ups.
Wait 5 business days before calling back.
Requesting a call-back for screen-outs.
Updating the assigned Worker (for assigned referrals).
Make a new report for legitimate [new] safety concerns.
For open referrals - cooperate with the assigned Worker.
Maintaining confidentiality.
Do not disclose you made a report.
Do not disclose co-reporters.
Do not inform parents or youth.
Notifying Law Enforcement.
Disclosures of sexual abuse.
Human-trafficking.
Risk of death or serious harm.
Suspected or confirmed criminal activity.
Q&A and open discussion.
Conclusion.
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